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This event has ended!
View current events hosted by HEAT Training
Event Details
Rescheduled: Wednesday, September 16th, 2009
Wednesday, September 9th, 2009
10:00 am - 10:30 am
SMART for HEAT includes a Web console with access to a series of pre-built Best Practice reports, designed by SMA. These parameter-driven reports can provide graphs, charts and drill-down functionality that deliver real-time information to support processes and drive decisions.
Imagine a dashboard like this that can show you Call Counts By Priority, Call Counts by Call Status, Top 10 Call Types, and more....
During this FREE webinar we will demonstrate several of the reports and their key features:
- Intuitive web interface
- Easy export to Excel, PDF and other formats
- Fast, cost-effective deployment
- Powerful analytics
- Report delivery via email, easy and automated
- Additional report creation and customization available
Hosted By
HEAT Training
Ticomix offers HEAT training through public and private classes to help you get the most out of your HEAT software investment. Our courses include HEAT Administrator, HEAT Advanced Administrator, and Designing HEAT Reports with Crystal Reports Designer. We can also customize HEAT training classes to fit your individual needs.
